Return and exchange policy
BUY WITH CONFIDENCE. WE ARE A U.S. BASED COMPANY
WE SHIP QUALITY PRODUCTS
To be eligible for a refund, return or exchange your item(s) must be undamaged. You can return and get a refund up to 30 days after receiving the item(s).
NO NEED TO EMAIL US AND ASK/EXPLAIN. JUST SEND IT BACK
For a refund, return the item(s) to:
340 Royal Poinciana Way, Suite 328/902
Palm Beach, FL 33480
Refunds will be made in full upon receipt of the returned item(s)
It will take a few days for the refund to show up in your account.
EXCHANGES
No Need to Ask. Just Send it Back and Order Another on our Website
Follow the instructions above for a Return/Refund.
Return the item to us undamaged and order a new item on our website Use Code REFUND25 at checkout for 25% off your new order
No limit to items ordered
The discount code will offset return mailing expense for the exchange
We want you to be happy with your experience
You will receive a full refund when we receive the item undamaged. INCLUDE YOUR ORDER NUMBER AND NAME FOR A FULL REFUND.
Shipping
Be aware that if you want to return/refund, we are based in the USA and the shipping costs are at your own expense. Use the code above to offset the return shipping cost when you order a replacement.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.